Building and Management of Trust in Networked Information Systems
نویسنده
چکیده
In spite of the application of high-tech approaches, tools, and methodologies, there is a common point in all of the organizations: human beings make most of the important decisions, and they operate and use systems. Experience shows that improper application of this human factor can cally most advanced systems. The lowest level of connection among systems is made through protocols; the highest contact level is among decision makers, users namely among human beings. A very important element of this human contact is trust. In a networked organization, trust is the atmosphere,
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